Austrian Airlines
✈️ Full-Service · Star Alliance · Vienna

Austrian Airlines Review, Baggage Rules and Services

Everything you need to know — baggage allowances, cabin classes, routes, and why Vienna is Europe’s gateway to Central and Eastern Europe.

3.9
★★★★☆
Austrian Airlines · Full-Service
Best for: Central and Eastern Europe connections, Vienna hub, Miles & More members
✈️ Check Austrian Airlines Flights on Expedia
Austrian
Est. 1957 · Vienna
Full-Service
Austrian Airlines aircraft in flight

Boeing 747 at Frankfurt Airport

1

Quick Facts

Key information about this airline at a glance

Airline NameAustrian Airlines AG
Founded1957
HeadquartersVienna, Austria
AllianceStar Alliance (Lufthansa Group)
Fleet Size~80 aircraft
Destinations130+ worldwide
Airline TypeFull-Service (Luxury)
Annual Passengers~25 million
Hub AirportVienna International Airport (VIE)
On-time Performance~82%
Skytrax Rating5-star airline
Explorelio Rating⭐ 4.2 / 5
2

Airline Rating Breakdown

Explorelio scores based on passenger experience and industry data

Service
★★★★☆
4.0 / 5
Comfort
★★★★☆
3.9 / 5
Value for Money
★★★★☆
3.8 / 5
Punctuality
★★★★☆
4.0 / 5
Baggage Policy
★★★★☆
4.0 / 5
Route Network
★★★★☆
4.0 / 5
3

Baggage Allowance

Austrian Airlines offers clear baggage allowances across all fare types. See our full airline comparison for a side-by-side view.

? Cabin Baggage
Carry-on bag (most fares)55 × 40 × 23 cm
Weight limit8 kg Economy / 16 kg Business
Personal itemLaptop bag / handbag
? Checked Baggage
Economy Light — no checked bagFee applies
Economy Classic — 1 × 23 kgIncluded
Economy Flex — 2 × 23 kgIncluded
Business Class — 2 × 32 kgIncluded

? Tip: Economy Light has no checked bag — book Classic or above. Miles & More miles earn on all flights. Compare prices on Expedia before booking.

? Compare total prices before booking
Meals and generous baggage included. Compare prices with Lufthansa, Swiss and others on Expedia.
Compare Austrian Airlines Flights on Expedia →
4

Cabin Classes

Three cabin classes — from Economy to Business Class with Austrian hospitality

Economy Class
Classic and Flex fares
  • 1 × 23 kg bag (Classic+)
  • Seat pitch: 79–84 cm
  • In-flight entertainment included
  • Austrian cuisine on long-haul
Business Class
Business Class — lie-flat seats
  • 2 × 32 kg bags included
  • Lie-flat bed, direct aisle access
  • Premium dining and complimentary cocktails
  • Senator Lounge access (Frankfurt)
5

Fleet Overview

Austrian Airlines operates a mixed Airbus, Boeing and Embraer fleet. Compare with other carriers on our airline comparison page.

AircraftSeatsUsed forFleet Count
Airbus A320/A321150–200European short-haul routes~40
Boeing 767-300ER211Long-haul intercontinental routes~6
Boeing 777-200ER299High-capacity long-haul routes~5
Embraer E195120Regional European routes~17
Austrian Airlines aircraft in flight

Airbus A320neo taking off from Frankfurt

6

Route Network

Austrian Airlines connects 130+ destinations via Vienna — Europe’s best hub for Central and Eastern Europe. Check our destination guides and travel itineraries for trip ideas.

?? Austria and Europe
  • Vienna, Salzburg
  • London, Paris
  • Frankfurt, Zurich
  • Prague, Warsaw
? Central and Eastern Europe (key strength)
  • Prague, Budapest
  • Warsaw, Bucharest
  • Kiev, Belgrade
  • Sofia, Zagreb
? Americas and Asia
  • New York (JFK), Chicago
  • Toronto, Washington DC
  • Tokyo, Beijing
  • Delhi, Bangkok
? Middle East and Africa
  • Dubai, Tel Aviv
  • Cairo, Amman
  • Tbilisi, Baku
  • Nairobi
7

Pros and Cons

✅ Pros
  • ? Best Central and Eastern Europe hub in the world
  • ?️ Vienna Airport — compact, efficient, easy connections
  • ? Excellent Austrian wines and Viennese cuisine onboard
  • ? Miles & More — earns across entire Lufthansa Group
  • ? Part of Lufthansa Group — great partner benefits
❌ Cons
  • ? Small long-haul network — see our airline comparison for alternatives
  • ? Economy Light has no checked bag
  • ? Pricier than budget alternatives on short-haul
  • ? Economy comfort average for long-haul
  • ✈️ Limited fleet size restricts frequency on some routes
Austrian Airlines aircraft in flight

Boeing 747-8 at Frankfurt gate

8

Compare Austrian Airlines With Other Airlines

See how it stacks up against other European carriers

9

How to Book Austrian Airlines Flights

Find the Cheapest Fares

Fares vary by type — always check baggage inclusion. Use Expedia to search alongside Lufthansa, Swiss and other European carriers. Also check our airline comparison page.

✈️ Compare Flights on Expedia
10

Contact Information

?
Official Website
?
Customer Service
+43 5 1766 1000 (AT)
?
Headquarters
Vienna, Austria
11

Frequently Asked Questions

How much baggage is included? +
Economy Light has no checked bag. Economy Classic includes 1 × 23 kg. Economy Flex includes 2 × 23 kg. Business Class includes 2 × 32 kg. Always verify your fare type before booking.
Is it worth flying? +
Yes — particularly if travelling to Central or Eastern Europe, where Vienna is the best hub in the world. The service is warm and the cuisine excellent. Miles & More miles earn on all flights. Use Expedia to compare prices.
What is Business Class like? +
Business Class on long-haul flights features a lie-flat bed with direct aisle access, premium dining with German and international cuisine, and access to the Senator Lounge in Frankfurt. It is one of Europe’s best Business Class products.
Does it fly from Prague? +
Yes — regular flights depart from Prague Václav Havel Airport (PRG) to Frankfurt and Munich, with onward connections to 220+ destinations worldwide. Prague is well served by both hubs.
How does it compare to Swiss? +
Both are part of the Air France-KLM Group and SkyTeam. KLM is generally rated higher for reliability and value, while Air France is praised for its cuisine and Paris hub. For a full comparison, see our airline comparison page.

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