Air Canada
✈️ Full-Service · Star Alliance · Toronto

Air Canada Review, Baggage Rules and Services

Everything you need to know — baggage allowances, cabin classes, routes, and why it is Canada’s largest airline with excellent transatlantic and transpacific coverage.

3.9
★★★★☆
Air Canada · Full-Service
Best for: Canada-Europe routes, transatlantic travel, Aeroplan members
✈️ Check Air Canada Flights on Expedia
AIR CANADA
Est. 1937 · Montreal
Full-Service
Air Canada aircraft in flight

Boeing 747 at Frankfurt Airport

1

Quick Facts

Key information about this airline at a glance

Airline NameAir Canada Inc.
Founded1937
HeadquartersMontreal, Quebec, Canada
AllianceStar Alliance
Fleet Size~200 aircraft
Destinations220+ worldwide
Airline TypeFull-Service (Luxury)
Annual Passengers~50 million
Hub AirportToronto (YYZ), Montreal (YUL), Vancouver (YVR)
On-time Performance~77%
Skytrax Rating5-star airline
Explorelio Rating⭐ 4.2 / 5
2

Airline Rating Breakdown

Explorelio scores based on passenger experience and industry data

Service
★★★★☆
3.7 / 5
Comfort
★★★★☆
4.0 / 5
Value for Money
★★★★☆
3.8 / 5
Punctuality
★★★☆☆
3.7 / 5
Baggage Policy
★★★☆☆
3.7 / 5
Route Network
★★★★☆
4.1 / 5
3

Baggage Allowance

Air Canada baggage varies by fare type — Basic fares have restrictions. See our full airline comparison for a side-by-side view.

? Cabin Baggage
Carry-on bag (all fares)55 × 40 × 23 cm
Weight limit10 kg
Personal itemMust fit under seat
? Checked Baggage
Basic — no checked bagFee applies
Standard — 1 × 23 kgIncluded
Flex — 2 × 23 kgIncluded
Business — 2 × 32 kgIncluded

? Tip: Basic fares have no checked bag — book Standard or above for included baggage. Aeroplan miles earn on all fares. Compare prices on Expedia.

? Compare total prices before booking
Meals and generous baggage included. Compare prices with United, American and other US carriers on Expedia.
Compare Air Canada Flights on Expedia →
4

Cabin Classes

Four cabin classes — from Economy to Business with the premium Signature Suite

Economy Class
Standard and Flex fares
  • 1 × 23 kg bag (Standard+)
  • Seat pitch: 79–84 cm
  • Seatback entertainment included
  • Meals on long-haul flights
Business Class
Business Class — lie-flat seats
  • 2 × 32 kg bags included
  • Lie-flat bed, direct aisle access
  • Premium dining and complimentary cocktails
  • Senator Lounge access (Frankfurt)
5

Fleet Overview

Air Canada operates a modern Boeing and Airbus long-haul fleet. Compare with other carriers on our airline comparison page.

AircraftSeatsUsed forFleet Count
Boeing 737 MAX 8169Canadian domestic and short-haul~40
Boeing 787-8/9 Dreamliner210–298Long-haul international routes~40
Boeing 777-200/300ER269–396High-density long-haul routes~30
Airbus A220-300137Regional Canadian and US routes~45
Air Canada aircraft in flight

Airbus A320neo taking off from Frankfurt

6

Route Network

Air Canada connects 220+ destinations via its Toronto, Montreal and Vancouver hubs. Check our destination guides and travel itineraries for trip ideas.

?? Canada (Domestic)
  • Toronto, Montreal
  • Vancouver, Calgary
  • Ottawa, Edmonton
  • Halifax, Winnipeg
? Europe
  • London, Paris
  • Frankfurt, Amsterdam
  • Zurich, Rome
  • Dublin, Lisbon
? Asia and Pacific
  • Tokyo, Seoul
  • Beijing, Shanghai
  • Hong Kong, Singapore
  • Sydney, Auckland
? USA and Caribbean
  • New York (JFK), Los Angeles
  • Miami, Orlando
  • Cancún, Montego Bay
  • Barbados, Nassau
7

Pros and Cons

✅ Pros
  • ? Comprehensive Canadian domestic network
  • ? Strong transatlantic routes from multiple Canadian cities
  • ? Seatback screens on all aircraft
  • ? Aeroplan — highly rated loyalty program with flexible redemptions
  • ?️ Signature Suite Business Class on 787 and 777
❌ Cons
  • Below-average on-time performance — see our airline comparison for alternatives
  • ? Basic fares have no checked bag
  • ? Premium pricing especially on Canada-Europe routes
  • ? Economy comfort average for long-haul
  • ? Customer service has improved but remains inconsistent
Air Canada aircraft in flight

Boeing 747-8 at Frankfurt gate

8

Compare Air Canada With Other Airlines

See how it stacks up against other North American carriers

9

How to Book Air Canada Flights

Find the Cheapest Fares

Fares vary by type — always check baggage inclusion. Use Expedia to compare prices alongside Delta, United and other carriers. Also check our airline comparison page.

✈️ Compare Flights on Expedia
10

Contact Information

?
Official Website
?
Customer Service
+1 888 247 2262 (CA)
?
Headquarters
Montreal, Quebec, Canada
11

Frequently Asked Questions

How much baggage is included? +
Basic fares have no checked bag. Standard fares include 1 × 23 kg. Flex includes 2 × 23 kg. Business Class includes 2 × 32 kg. Checked bag is included on all transatlantic international routes regardless of fare. Always verify at booking.
Is it worth flying? +
Yes — particularly for Canada-Europe and Canada-Asia routes. The Aeroplan loyalty program is excellent with flexible redemptions. Business Class on the 787 is competitive. For domestic Canada, compare prices with WestJet. Use Expedia to compare.
What is Business Class like? +
Business Class on long-haul flights features a lie-flat bed with direct aisle access, premium dining with German and international cuisine, and access to the Senator Lounge in Frankfurt. It is one of Europe’s best Business Class products.
Does it fly to Europe? +
Yes — regular flights depart from Prague Václav Havel Airport (PRG) to Frankfurt and Munich, with onward connections to 220+ destinations worldwide. Prague is well served by both hubs.
How does it compare to WestJet? +
Both are part of the Air France-KLM Group and SkyTeam. KLM is generally rated higher for reliability and value, while Air France is praised for its cuisine and Paris hub. For a full comparison, see our airline comparison page.

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