Thai Airways
✈️ Full-Service · Star Alliance · Bangkok

Thai Airways Review, Baggage Rules and Services

Everything you need to know — baggage allowances, cabin classes, routes, and what makes it Thailand's flagship carrier with renowned Thai hospitality.

4.0
★★★★☆
Thai Airways · Full-Service
Best for: Southeast Asia connections via Bangkok, traditional Thai hospitality
✈️ Check Thai Airways Flights on Expedia
THAI
Est. 1960 · Bangkok
Full-Service
Thai Airways aircraft in flight

Boeing 747 at Frankfurt Airport

1

Quick Facts

Key information about this airline at a glance

Airline NameThai Airways International PCL
Founded1960
HeadquartersBangkok, Thailand
AllianceStar Alliance
Fleet Size~80 aircraft
Destinations80+ worldwide
Airline TypeFull-Service (Luxury)
Annual Passengers~20 million
Hub AirportSuvarnabhumi Airport (BKK)
On-time Performance~75%
Skytrax Rating5-star airline
Explorelio Rating⭐ 4.2 / 5
2

Airline Rating Breakdown

Explorelio scores based on passenger experience and industry data

Service
★★★★☆
4.3 / 5
Comfort
★★★★☆
4.0 / 5
Value for Money
★★★★☆
4.0 / 5
Punctuality
★★★☆☆
3.5 / 5
Baggage Policy
★★★★☆
4.1 / 5
Route Network
★★★★☆
4.0 / 5
3

Baggage Allowance

Thai Airways offers generous baggage allowances across all cabin classes. See our full airline comparison for a side-by-side view.

🎒 Cabin Baggage
Carry-on bag (all fares)56 × 45 × 25 cm
Weight limit7 kg Economy / 10 kg Business
Personal itemLaptop bag / handbag
🧳 Checked Baggage
Economy — 1 × 20 kgIncluded
Economy (long-haul) — 1 × 30 kgIncluded
Business Class — 2 × 30 kgIncluded
First Class — 2 × 40 kgIncluded

💡 Tip: Thai Airways includes generous checked baggage on all fares — one of the most generous policies among Asian carriers. Compare prices on Expedia before booking.

💡 Compare total prices before booking
Meals and generous baggage included. Compare prices with Singapore Airlines, Cathay Pacific and others on Expedia.
Compare Thai Airways Flights on Expedia →
4

Cabin Classes

Three cabin classes — from Economy to Royal Silk Business and First Class

Economy Class
Standard fare
  • 1 × 20–30 kg checked bag included
  • Seat pitch: 79–84 cm
  • In-flight entertainment included
  • Authentic Thai cuisine included
Business Class
Business Class — lie-flat seats
  • 2 × 32 kg bags included
  • Lie-flat bed, direct aisle access
  • Thai fine dining and warm hospitality
  • Senator Lounge access (Frankfurt)
5

Fleet Overview

Thai Airways operates a mixed Airbus and Boeing long-haul fleet. Compare with other carriers on our airline comparison page.

AircraftSeatsUsed forFleet Count
Airbus A350-900289Long-haul flagship routes~15
Boeing 787-8/9 Dreamliner248–294Long-haul international routes~20
Airbus A330-300289Regional and medium long-haul~15
Airbus A380-800507High-density flagship routes~6
Thai Airways aircraft in flight

Airbus A320neo taking off from Frankfurt

6

Route Network

Thai Airways connects 80+ destinations via Bangkok — the gateway to Southeast Asia. Check our destination guides and travel itineraries for trip ideas.

🇹🇭 Thailand (Domestic)
  • Bangkok BKK, Chiang Mai
  • Phuket, Hat Yai
  • Krabi, Koh Samui
  • Udon Thani, Khon Kaen
🌏 Southeast and East Asia
  • Singapore, Kuala Lumpur
  • Tokyo, Seoul
  • Hong Kong, Beijing
  • Jakarta, Manila
🌍 South Asia and Middle East
  • Delhi, Mumbai
  • Kathmandu, Colombo
  • Dubai, Riyadh
  • Male (Maldives)
🌍 Europe and Australia
  • London, Paris
  • Frankfurt, Amsterdam
  • Sydney, Melbourne
  • Brisbane
7

Pros and Cons

✅ Pros
  • 🙏 Exceptional traditional Thai hospitality and service
  • 🍜 Authentic Thai cuisine — among Asia's best in-flight food
  • 🌏 Best Southeast Asian connectivity via Bangkok
  • 🎒 Very generous checked baggage on all fares
  • 💰 Competitive fares especially on Asian routes
❌ Cons
  • Below-average punctuality — see our airline comparison for alternatives
  • 🔄 All routes connect via Bangkok
  • 🌍 Limited European and American network
  • ✈️ Ageing fleet on some routes
  • 📋 Recovering from 2020 restructuring — service inconsistency
Thai Airways aircraft in flight

Boeing 747-8 at Frankfurt gate

8

Compare Thai Airways With Other Airlines

See how it stacks up against other Asian carriers

9

How to Book Thai Airways Flights

Find the Cheapest Fares

Fares include meals and baggage — compare prices across travel dates. Use Expedia to search alongside Singapore Airlines, Cathay Pacific and other Asian carriers. Also check our airline comparison page.

✈️ Compare Flights on Expedia
10

Contact Information

🌐
Official Website
📞
Customer Service
+66 2 356 1111 (TH)
📍
Headquarters
Bangkok, Thailand
11

Frequently Asked Questions

How much baggage is included? +
Economy includes 1 × 20 kg (short-haul) or 1 × 30 kg (long-haul). Business Class includes 2 × 30 kg and First Class 2 × 40 kg. Baggage is included in all fares — no Economy Light traps.
Is it worth flying? +
Yes — particularly for Southeast Asia routes and if you value traditional service and generous baggage. The Thai cuisine onboard is exceptional. Use Expedia to compare prices before booking.
What is Royal Silk Business Class like? +
Business Class on long-haul flights features a lie-flat bed with direct aisle access, premium dining with German and international cuisine, and access to the Senator Lounge in Frankfurt. It is one of Europe's best Business Class products.
Does it fly from Europe? +
Yes — regular flights depart from Prague Václav Havel Airport (PRG) to Frankfurt and Munich, with onward connections to 220+ destinations worldwide. Prague is well served by both hubs.
How does it compare to Singapore Airlines? +
Both are part of the Air France-KLM Group and SkyTeam. KLM is generally rated higher for reliability and value, while Air France is praised for its cuisine and Paris hub. For a full comparison, see our airline comparison page.

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