✈️ Full-Service · SkyTeam Alliance · Amsterdam

KLM Royal Dutch Airlines Review, Baggage Rules and Services

Everything you need to know — baggage allowances, cabin classes, routes, and why it is one of the world's oldest airlines still flying under its original name.

4.0
★★★★☆
KLM Royal Dutch Airlines · Full-Service
Best for: Amsterdam connections, transatlantic routes, reliable European travel
✈️ Check KLM Flights on Expedia
KLM
Est. 1919 · Amsterdam
Full-Service
KLM aircraft in flight

Boeing 747 at Frankfurt Airport

1

Quick Facts

Key information about this airline at a glance

Airline NameKLM Royal Dutch Airlines N.V.
Founded1919
HeadquartersAmsterdam, Netherlands
AllianceSkyTeam (Air France-KLM Group)
Fleet Size~120 aircraft
Destinations145+ worldwide
Airline TypeFull-Service (Luxury)
Annual Passengers~35 million
Hub AirportAmsterdam Schiphol (AMS)
On-time Performance~80%
Skytrax Rating5-star airline
Explorelio Rating⭐ 4.2 / 5
2

Airline Rating Breakdown

Explorelio scores based on passenger experience and industry data

Service
★★★★☆
4.0 / 5
Comfort
★★★★☆
3.9 / 5
Value for Money
★★★★☆
4.0 / 5
Punctuality
★★★★☆
4.0 / 5
Baggage Policy
★★★★☆
4.1 / 5
Route Network
★★★★☆
4.1 / 5
3

Baggage Allowance

KLM offers solid baggage allowances — cabin bag included on most fares. See our full airline comparison for a side-by-side view.

🎒 Cabin Baggage
Carry-on bag (all fares)55 × 35 × 25 cm
Weight limit12 kg Economy / 18 kg Business
Personal itemLaptop bag / handbag
🧳 Checked Baggage
Economy — 1 × 23 kgIncluded
Economy Comfort — 2 × 23 kgIncluded
Business Class — 2 × 32 kgIncluded
First Class — 3 × 32 kgIncluded

💡 Tip: KLM includes a cabin bag on all fares — more generous than many European rivals. Compare total prices on Expedia before booking.

💡 Compare total prices before booking
Meals and generous baggage included. Compare prices with Air France, Lufthansa and others on Expedia.
Compare KLM Flights on Expedia →
4

Cabin Classes

Three cabin classes — Economy, Economy Comfort, and World Business Class

Economy Class
Standard fare
  • 1 × 23 kg checked bag included
  • Seat pitch: 79–84 cm
  • In-flight entertainment included
  • Meals on long-haul flights
Business Class
Business Class — lie-flat seats
  • 2 × 32 kg bags included
  • Lie-flat bed, direct aisle access
  • Dutch and international dining
  • Senator Lounge access (Frankfurt)
5

Fleet Overview

KLM operates a modern, predominantly Boeing fleet. Compare with other carriers on our airline comparison page.

Aircraft Seats Used for Fleet Count
Boeing 787-9 Dreamliner 294 Long-haul intercontinental routes ~25
Boeing 777-200/300ER 318–408 High-density long-haul routes ~20
Airbus A330-300 292 Medium and long-haul routes ~15
Embraer E195-E2 132 European regional routes ~25
KLM aircraft in flight

Airbus A320neo taking off from Frankfurt

6

Route Network

KLM connects 145+ destinations worldwide via Amsterdam Schiphol — one of Europe's best connected hubs. Check our destination guides and travel itineraries for trip ideas.

🇳🇱 Netherlands and Europe
  • Amsterdam, Rotterdam
  • London, Paris
  • Brussels, Madrid
  • Prague, Vienna
🌏 Asia and Pacific
  • Tokyo, Singapore
  • Bangkok, Hong Kong
  • Beijing, Shanghai
  • Delhi, Bali
🌍 Africa and Middle East
  • Nairobi, Accra
  • Johannesburg, Cape Town
  • Lagos, Casablanca
  • Dubai, Entebbe
🌎 Americas
  • New York (JFK), Los Angeles
  • Chicago, Atlanta
  • São Paulo, Bogotá
  • Toronto, Mexico City
7

Pros and Cons

✅ Pros
  • 🎒 Cabin bag included on all Economy fares
  • 🌍 Amsterdam Schiphol — excellent global hub
  • 🛏️ Lie-flat World Business Class on all long-haul
  • 🏺 Famous Delft House miniatures — iconic onboard gift
  • 💰 Competitive fares with good value for money
❌ Cons
  • 💺 Economy seat comfort below Asian and Gulf rivals
  • 🔄 All routes connect via Amsterdam — adds travel time
  • 🌍 Smaller network than Lufthansa or Air France — see our airline comparison for alternatives
  • Schiphol congestion can cause delays
  • 🎒 No Premium Economy cabin on most aircraft
KLM aircraft in flight

Boeing 747-8 at Frankfurt gate

8

Compare KLM With Other Airlines

See how it stacks up against other European carriers

9

How to Book KLM Flights

Find the Cheapest Fares

Fares include meals and cabin bag — compare prices across travel dates. Use Expedia to search alongside Air France, Lufthansa and other European carriers. Also check our airline comparison page.

✈️ Compare Flights on Expedia
10

Contact Information

🌐
Official Website
📞
Customer Service
+31 20 474 7747 (NL)
📍
Headquarters
Amsterdam, Netherlands
11

Frequently Asked Questions

How much baggage is included? +
Economy includes 1 × 23 kg checked bag and a 12 kg cabin bag. Economy Comfort includes 2 × 23 kg. Business Class includes 2 × 32 kg and First Class 3 × 32 kg. The generous cabin bag allowance is a standout.
Is it worth flying? +
Yes — particularly for transatlantic routes and connections via Amsterdam. The cabin bag policy is generous, World Business Class is excellent, and fares are competitive for a full-service carrier. Use Expedia to compare prices.
What is World Business Class like? +
Business Class on long-haul flights features a lie-flat bed with direct aisle access, premium dining with German and international cuisine, and access to the Senator Lounge in Frankfurt. It is one of Europe's best Business Class products.
Does it fly from Prague? +
Yes — regular flights depart from Prague Václav Havel Airport (PRG) to Frankfurt and Munich, with onward connections to 220+ destinations worldwide. Prague is well served by both hubs.
How does it compare to Air France? +
Both are part of the Air France-KLM Group and SkyTeam. KLM is generally rated higher for reliability and value, while Air France is praised for its cuisine and Paris hub. For a full comparison, see our airline comparison page.

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